Help with MyAccount | Brighton & Hove City Council Webforms

Why can't you link your Council Tax record to your online account?

I don't have a Council Tax number

The Council Tax number I entered didn't work

I'm waiting to receive my Council Tax number

I don't want to link my Council Tax record to my online account right now

Why don't you have a Council Tax number?

I need to register for one

I don't need to pay Council Tax

I have registered but haven't received my number

The information you entered is checked against the Council Tax database. We'll take you through some quick checks to see if you can work out why it's not working

Are you named on the bill for the account number you entered?

Yes

No, the bill is in somebody else's name

Does the account number you entered match the address shown on-screen?

Yes

No, it's for a different address

I'm not sure

Does the spelling of your first name match the Council Tax bill or email?

Yes

No, it's spelled differently

Does the spelling of your last name match the Council Tax bill or email you've received?

Yes

No, it's spelled differently

Are you aged 18 or over?

Yes

No, I'm under 18

Tell us why you don't need to pay Council Tax

The bill is in someone else's name

Something else

Tell us why you need help with your Council Tax information

I can't see all of my Council Tax accounts

I have a query about one of my Council Tax accounts