Help with MyAccount

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Tell us what you need help with
Why can't you link your Council Tax record to your online account?
Why don't you have a Council Tax number?

The information you entered is checked against the Council Tax database.  We'll take you through some quick checks to see if you can work out why it's not working

Are you named on the bill for the account number you entered?
Does the account number you entered match the address shown on-screen?
Does the spelling of your first name match the Council Tax bill or email?
Does the spelling of your last name match the Council Tax bill or email you've received?
Are you aged 18 or over?
Tell us why you don't need to pay Council Tax
Tell us why you need help with your Council Tax information